Appointment Information

Using our online booking system, you can easily make an appointment at any time by clicking here.

You can also book via phone by calling Sandy Bay Clinic on (03) 6210 0500 during opening hours.

A standard consultation time is 15 minutes.

To ensure continuity of care, we will always try to book you in with your usual doctor unless you specifically request another doctor.

If you have an urgent medical issue during opening hours, please call our reception staff, and we will do our best to accommodate your needs.

In a medical emergency, please call 000 and ask for an ambulance.

If you have numerous or complex medical issues or require a procedure, a longer consultation may be required. In this instance, please call to discuss your situation with our reception staff.

If an appointment is no longer required, please notify us as soon as possible so that we can allocate it to another patient. A $50 fee may be charged for non-attendance, which cannot be claimed from Medicare.

You are able to cancel your appointment via our online booking system, however, please contact us via phone if you need assistance.